Articles on: Account & Registration

Why did I not receive an email verification link from Mobee?

Welcome to Mobee, if you do not receive a verification link via email during the sign up process. Please follow these steps:

Make sure the email you entered is correct.
Check your spam / junk / promotion folder on your email.
Wait a few moments for the email verification link to arrive, it could take up to 5 minutes at max.
Tap resend email if you still have not received the verification link email after 5 minutes.

If after these steps you still have not received a verification link, please contact us via LiveChat.

Notes:
Please also make sure that:
Your email inbox is not full.
Your mobile network is active and has good/uninterrupted signal to receive the email well.

If you still have problems and it is outside our operational hours, please contact us via email: (customer.support@mobee.io). We will immediately reply to your email within 1 x 24 hours. Glad to help you

Updated on: 17/09/2024