Why did I not received an OTP via Email from Mobee?
Welcome to Mobee, if you do not receive an OTP code via email for authentication. Please follow these steps: Make sure the email you entered is correct. Check your spam / junk / promotion folder on your email. Wait a few moments for the OTP email to arrive, it could take up to 2 minutes at max. Tap resend email if you still have not received the verification link email after 2 minutes. If after these steps you still have not received a verification link, please contact us via LiveChat.PopularHow to reset my 2FA at my Account ?
When users find a problem with Google Authenticator because their phone is lost? or accidentally the code of application is deleted? You don't need to worry. With the steps below, the 2FA Google Authenticator will be reset and you can continue to transact at you account. Here are the steps to reset 2FA Google Authenticator: Photo of KTP identity card Self-supporting photo on a paper write "Reset Google Authenticator at Tokocrypto" by including: Name Today's date Signature Along withSome readersHow to do Change Email on my Account ?
Welcome to Mobee, for problems changing your email. Please attach the following data so that it can be validated in our system for the security of your account: Selfie photo holding paper that says: your application date, your signature, the reason for changing your email and your KTP/KITAS Please provide your old registered email and your new email (make sure this email has not been used on our service) (https://storage.crisp.chat/users/helpdesk/website/d389ba02e2bd2800/foto-selfie6vFew readersHow do I activate 2FA Google Authenticator ?
Welcome to Mobee, to protect your account from irresponsible use by other people. We recommend that you activate 2FA Google Authenticator on your account. We recommend activating it through our app. Please log in first to your account via the application. then click account in the top right corner Then please click "security" on your account menu (https://storage.crisp.chFew readers